Question:
(Last edited: Wednesday, 4 October 2023, 03:20 PM)
Answer:
New account lockout policy to protect against brute-force attacks on staff and student accounts.
This will prevent unlimited password guessing and will result in accounts being locked out after 10 incorrect password entries and suspended 30 minutes.

You are also welcome to contact ITU helpdesk at 3746-0819 (WK) or 3746-0818 (HHB) for urgent unlock cases.
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