| Answer:
a. Setup Automatic Replies
To turn on or modify automatic replies, go to the gear icon  then > Set Automatic Replies.
|
Setting
|
Description
|
|
Don’t send automatic replies
|
Select this option to turn off automatic replies.
|
|
Send automatic replies
|
Select this option to turn on automatic replies.
|
|
Send replies only during this time period
|
Select this check box, and then enter a start time and end time to control when automatic replies are sent. If you don't set a time period, your automatic reply will remain on until you turn it off, and you’ll be reminded you have automatic replies turned on each time you sign in to your mailbox.
|
|
Send a reply once to each sender inside my organization with the following message:
|
Use this box to create a message that will be sent only to senders who are inside your organization. This option may not be available.
|
|
Send automatic reply messages to senders outside my organization
|
Select this check box if you want automatic replies to be sent to senders outside your organization.
|
|
Send replies only to sends in my Contacts list
|
Select this to limit automatic replies to senders who are in your Contacts folder. Senders who aren't in your Contacts folder won't receive the automatic reply.
|
|
Send replies to all external senders
|
Select this to send your reply to all senders outside your organization.
|
|
Send a reply once to each sender outside my organization with the following message:
|
If you've selected Send automatic reply messages to External Senders, enter the reply you want sent in this box.
|
b. Setup Forward Email to another email account
1. In Outlook Web App, click Settings > Mail > Accounts > Forwarding > Start forwarding.
2. In the Forwarding section, in Forward my email to, type the email address you want to forward your Outlook Web App email to.
Note: Select “Keep a copy of forwarded messages” if a copy of all forwarded messages is kept in your mailbox after you set up forwarding. If you don’t want to keep a copy of messages in your mailbox, clear the Keep a copy of forwarded messages in Outlook Web App check box.
3. Click Save.
Stop email forwarding
1. In Outlook Web App, click Settings > Mail > Account > Forwarding > Stop forwarding.
2. In the forwarding section, click Stop forwarding.
Change email forwarding settings
After you’ve set up email forwarding, you may want to change the address your email should be forwarded to. You may also want to change the setting for keeping a copy of your email in your mailbox.
1. In Outlook Web App, click Settings > Mail > Account > Forwarding.
2. In the Forwarding section, do one of the following:
- To change the email address your mail should be forwarded to, in Forward my email to, edit the email address.
- To change the setting for keeping a copy of messages in your mailbox, select or clear the Keep a copy of forwarded messages in Outlook Web App check box.
3. Click Save.
c. Setup Inbox Rules
Create Inbox rules in Outlook Web App to automatically perform specific actions on messages as they arrive, based on your criteria. For example, you can create a rule to automatically move all mail sent to a group you're a member of to a specific folder.
To manage rules, click the gear icon > Mail > l > Inbox and sweep rules. The Inbox Rules tab shows you an overview of all your Inbox rules. From here, you can review what a rule does, turn rules off or on, create new rules, edit existing rules, or delete rules that you no longer need.
How do I create a new rule?
To create a new blank rule using the Inbox Rules tab, choose  new.
The new rule window has three sections:
|
Section
|
Description
|
|
When the message arrives and:
|
Use this box to select criteria for your rule. Use the down arrow to view and select the criteria you want to use.
If the criteria have additional options, enter them in the window that appears.
|
|
Do the following:
|
Use this box to select the action you want taken when a message arrives that meets the criteria you selected.
|
|
More Options
|
Use More Options to:
Add additional conditions or actions to a rule.
Add exceptions to a rule by selecting Add Exception.
Turn on or turn off the option to stop processing more rules. By default, the option to stop processing more rules is turned on. With this option on, when a message comes in that meets the criteria for more than one rule, only the first rule will be applied. Without this setting, all rules that the message meets the criteria for are applied.
For example, without Stop processing more rules selected, if you have a rule to move all messages sent to a public group to a particular folder and another rule to move anything from your manager to another folder, and your manager then sends a message to that group, you'll find a copy of the message in both folders. If you want only the rule that moves messages from your manager to be applied, put that rule higher in the list than the rule that moves messages sent to the group, and then edit the first rule to add the option to stop processing more rules.
Create a custom name for a rule.
|
How do I edit a rule?
You can edit any rule by selecting it and choosing  edit to open the rule so that you can change the conditions or actions of the rule.
How do I delete a rule?
If you have a rule that you no longer want, you can select it and then click  delete to remove it. If you just want to turn the rule off for a while, remove the check mark next to the rule.
d. How to get back the items that I have deleted in Office 365 mailbox?
When you delete an item (email message, calendar entry, contact, task, etc.) from your O365 mailbox, the item will be moved to the Deleted Items folder of your O365 mailbox. Therefore, if you want to get back the deleted item, you should first check if your concern item exists in the Deleted Items folder or not. If it is there, just simply move it back to Inbox or other folder you like.
If your wanted item cannot be found in the Deleted Items folder, you can use the Recover Deleted Items function provided in Outlook Web App (OWA) (or Microsoft Outlook for advanced users) to get back the item within 14 days.
Procedure of using "Recover Deleted Items" in "Outlook Web App (OWA)"
- Login your O365 account with Outlook Web App (OWA)
- Right-click Deleted Items folder.
- Click recover deleted items...
- Select the item(s) you want to recover in the recover deleted items list, then click recover
- Click ok to confirm.
Reminder: Only those items deleted/purged from your O365 mailbox within 14 days can be recovered.
Procedure of using "Recover Deleted Items" function in "Microsoft Outlook 2010":
- Login your O365 account with Microsoft Outlook. Select the Deleted Items folder
- Click Recover Deleted Items... in the Folder menu
- Select the item you want to recover in the Recover Deleted Items list
- Click
 to recover the item
Reminder: Only those items deleted/purged from your O365 mailbox within 14 days can be recovered. |