Question:
(Last edited: Friday, 27 January 2017, 11:58 AM)
Answer:

It is the recommended to access Office 365 using your desktop Microsoft Outlook application. Configure your email client on your computer according to the instruction from Microsoft:

Outlook 2013/2010 for Windows and Outlook 2011 for Mac will provide the best functionality when accessing Office 365. If you are using Outlook, it is best for you to create a new profile (under Mail of the Control Panel) for your email account.

For traditional IMAP/SMTP or POP/SMTP connection (does not support the new features e.g. Calendar, Contacts), below are the server settings for your reference:

POP setting
Server name: outlook.office365.com
Port: 995
Encryption method: SSL

IMAP setting
Server name: outlook.office365.com
Port: 993
Encryption method: SSL

SMTP setting
Server name: smtp.office365.com
Port: 587
Encryption method: TLS


Office 365 also works with a variety of mobile phones and tablets. You can set up your mobile phone or device to access your email, calendar information, contacts, and tasks. e.g. OWA/Outlook for iPad and iPhone or Android device, etc.

Please select the account type Microsoft Exchange or Corporate when adding your new email account to your mobile devices depending on which brand of mobile device you are using. Some mobile device will ask you for the server name, just put the following:

- Domain\Username: your email address e.g. Staff ID@XXXXX-polyu.edu.hk (XXXXX may stand for cpce, hkcc, or speed)
- Server: m.outlook.com


• Web browser

Outlook Web App (OWA) lets you use a Web browser to access your mailbox from any computer that has an Internet connection. You can use it to read and send email messages, organize contacts, create tasks, and manage your calendar. You can use Outlook Web App with almost any Web browser. You can access OWA by the following link:
http://email.cpce-polyu.edu.hk

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